our promise

Now, more than ever, it’s important to know how rental companies operate behind the scenes. For your safety and ours, we promise to go beyond best practices and keep you informed about how we conduct our operations.

Dishware, Flatware, and Glassware: We wash these items with detergent at high temperature. Immediately following cleaning, items are wrapped in plastic, ready to rent.

Linens: Our linens are washed twice with detergent at high heat. They are immediately hung and enclosed in a protective storage area. Linens are enclosed in plastic for transport and delivery.

Personal Protective Equipment (“PPE”): We use masks and gloves when we wash, pack and transport items.

Delivery: We offer contactless delivery and pick-up. Upon receipt of our items, everything will be enclosed in plastic. To add an additional layer of security, you may choose to wipe off the plastic with sanitizer prior to opening the packages. If you request installation, we will do so with proper PPE alone in the room.

Return: When items are returned to us, we sanitize everything, including the delivery crates and our eco-friendly packing materials.

Work from Home: Our team primarily works from home to maintain as much isolation as possible. When we work in the warehouse to clean items and prepare orders, we wear PPE and maintain social distance.